
We’ve all been there: you finish a job, your customer is thrilled, and you say, “Hey, would you mind leaving me a review?” Then nothing happens. The truth is, most customers are happy to share their experience, but they need the right nudge and the right system to actually do it.
Here are proven strategies to get more Google reviews — without ever feeling like you’re begging.
Timing is everything. The best time to ask for a review is right after you’ve delivered your service and your customer is most satisfied. Whether it’s the moment you finish mowing the lawn, repairing the AC, or installing a fence, strike while the iron is hot. Waiting even a few days decreases the likelihood of them following through.
Manually texting or emailing each customer is time-consuming and easy to forget. That’s where automation comes in. By using a review platform, you can automatically send a personalized message after each job is complete. A simple text with a direct link to your Google review page eliminates friction and dramatically increases response rates.
Nobody likes a generic request. A simple “Thanks for trusting us with your home today. It would mean the world if you shared your experience here: [link]” feels personal, professional, and thoughtful. Customers are far more likely to leave a review when they feel appreciated.
A plain text link is easy to ignore. But a branded message with your logo and a clean design feels official and trustworthy. Some platforms even create personalized images for each customer that make your request stand out in their inbox or text messages. Small touches like this can significantly improve your conversion rate.
If a customer doesn’t leave a review the first time, it doesn’t mean they won’t. A gentle reminder a few days later — without being pushy — often gets the job done. Think of it like following up on an estimate. Persistence, done respectfully, works.
Getting reviews doesn’t have to feel awkward or desperate. With the right timing, automation, and personalization, you can turn happy customers into raving fans on Google — all without begging. A steady flow of reviews will keep your business visible, trusted, and growing.