Automate Reviews
Win More Customers

You're billed a month after your sign up for the 4 & 5 star reviews you received. So if you sign up June 4th you will be billed July 4th for the reviews received from June 4th - July 4th.

Yes. We bill for all new reviews that appear during your active billing period, regardless of how the customer got there.That’s because we don’t just handle the request—we manage the entire review process. Writing responses and repurposing your best reviews for social media and your website, we provide a complete, hands-off solution. If you'd prefer a flat-rate subscription contact us here.

Yes, if you prefer a flat-rate model instead of pay-per-review, we offer custom subscription plans. Contact us here for pricing.

You’ll never pay more than $299 in a single month per business, no matter how many reviews you get. It’s our way of rewarding high-volume businesses and keeping costs predictable. If we get you 150 reviews in a month you will be billed $299 not $1,500 ($10/review).

We offer bundle pricing for multi-location or franchise businesses. Contact out team here and we’ll tailor a plan that works for you.

No, we can’t block or filter reviews. That’s against Google’s policy. But we can help you proactively ask the right customers at the right time to maximize your chances of great reviews. We created Review Harvest because we know that 99.9% of customers are happy, but the 0.01% are the ones that leave a review whether they are asked or not. We exist to make it easy to get reviews from all your happy customers!

We recommend 1 initial review request post service then 3 gentle reminders. However this can be turned up or down in your dashboard. We only request reviews during a review reactivation or after service. We do not constantly request reviews from all your customer every week or month.

If you serve your customers every week and every week they got a review request and follow ups that would get annoying. We have a 30 day cool down period. This means if we request a review from Sally and she goes through the follow ups and never leaves a review. We will not message her for 30 days. After 30 days if Sally is still an active customers and hasn't left a review after her next service she will be asked to leave a review.

If you get a new review while working with Review Harvest we will know what customer has left that review. However, we will not know what customers have left you a review before working with Review Harvest. Once a customer has already left a review we will no longer message them.

This allows us to get your customers attention and give you the best chance of capturing a review. Instead of just sending a boring text that gets ignored. We are able to send a photo of you or your team and auto-populate the customers name on the image. This will lead to more reviews than you ever expected.

Yes! A review widget is a small snippet of code you can add to your website to display your latest Google reviews automatically. It builds trust and turns more website visitors to customers. Check out our floating review widget in the bottom corner of this page.

The ability to automatically create social media posts from your reviews and have them posted to Facebook & Instagram is coming this summer!

Most users see anywhere from 10%-15% of their previous customer base leave a review during the review reactivation. If you have 1,000 previous customers in your CRM we will be able to get you about 100-150 reviews in the first 4-6 weeks of working with us. We expect to get over 20% of your new customers to leave a review after service.

We take your past customer list and drip out personalized review requests over time. This makes it look natural to Google and helps you turn old customers into fresh 5-star reviews—without lifting a finger. If you have 1,000 previous customers you will just upload them to Review Harvest and we will be able to generate 100-150 new reviews over the following weeks.

Right now, we focus on Google reviews, since they have the biggest impact on local rankings and generating new customers. Facebook, Yelp, and other options are in development.

Right now, we only support businesses in the United States, Canada, and Mexico. This is due to SMS compliance regulations—we want to ensure every message we send meets strict carrier guidelines in each country. As we build support for additional regions, we’ll announce it. If you're outside these areas and want to be notified, reach out to us!